Privacy Policy

At OpenAgents, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

1. Information We Collect

Information You Provide

• Account Information: Email address, password, and workspace name when you register
• Payment Information: Billing details processed securely through Stripe
• Conversation Data: Messages and prompts you submit to AI models
• Profile Information: Any additional information you choose to provide

Information Collected Automatically

• Usage Data: Features used, token consumption, and interaction patterns
• Device Information: Browser type, operating system, and device identifiers
• Log Data: IP addresses, access times, and pages viewed
• Cookies: Session cookies and preferences

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service
• Process transactions and send billing notifications
• Respond to your requests and provide customer support
• Send important updates about the Service
• Monitor and analyze usage trends
• Detect and prevent fraud or abuse
• Comply with legal obligations

3. How We Share Your Information

We may share your information with:

• AI Providers: Your prompts are sent to third-party AI providers (OpenAI, Anthropic, Google) to generate responses
• Payment Processors: Stripe processes your payment information
• Service Providers: Third parties that help us operate the Service
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale

We do not sell your personal information to third parties.

4. Data Retention

We retain your information for as long as your account is active or as needed to provide the Service. You can request deletion of your data at any time. Some information may be retained for legal or legitimate business purposes.

5. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

• Encryption of data in transit and at rest
• Regular security assessments
• Access controls and authentication
• Secure infrastructure hosting

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete information
• Delete your personal information
• Export your data in a portable format
• Opt out of certain data processing activities
• Withdraw consent where processing is based on consent

To exercise these rights, please contact us at privacy@openagents.com.

7. Cookies and Tracking

We use cookies and similar technologies to maintain your session, remember your preferences, and analyze how the Service is used. You can control cookies through your browser settings, but disabling them may affect functionality.

8. Third-Party Links

The Service may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies.

9. Children's Privacy

The Service is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If we learn we have collected such information, we will delete it promptly.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or through the Service. Your continued use of the Service after such notification constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

• Email: privacy@openagents.com
• Address: OpenAgents, Inc.